Source Interlink Companies, Inc.

Henry Schein

KONE Corporation

Systemax Inc.

Helena Chemical Company


Source Interlink Companies, Inc., Bonita Springs, FL

Jennifer McArdle, Corporate Paralegal

"Among the numerous solutions we evaluated during our RFP process, LT Online Corporation's fully integrated matter, e-billing and document management solution provided the best value for our department. Source Interlink went live with Lawtrac in February 2008. In our first nine months following implementation, we realized a savings on total outside legal spend of 6.5% through enhanced control of expenses, implementation of comprehensive billing guidelines and the ability to capitalize on early-pay discounts.

In our last fiscal year we saved 10% in fees by using Lawtrac's e-billing module and outside counsel guidelines."


Henry Schein, Melville, NY

Sharon Pedersen, Law Department Administrator

"We implemented Lawtrac in 2004. We have realized numerous savings and improvements. In terms of increased productivity, attorneys now spend less time writing monthly status memos on their matters because they use Lawtrac to generate the memo from their status notes.

There is also less duplication of work — business partners would often ask different attorneys to work on the same matter. Now, before beginning to work on a matter for a client, attorneys check Lawtrac to see if anyone else is already working on that matter. The general counsel has freed up time that previously was spent walking round the department, sending e-mails and making phone calls checking on the status of matters. He now gets updated on the status of a matter sitting at his desk and checking Lawtrac instead.

In terms of cost savings, outside counsel are more efficient, and therefore more cost-conscious, in what they do on a matter because they know the law department is able to more effectively monitor their work. We are also saving money because Lawtrac captures non-compliance (e.g., errors in billing rates) with outside counsel guidelines. Through the use of Lawtrac's budget module, we know much sooner if a matter has the potential to cost more than originally planned."


KONE Corporation, Chicago, IL

Rhonda Bailey, Law Department Administrator

"We implemented Lawtrac in January, 2006. Since then, the most noticeable cost savings have been associated with outside counsel collaboration and the efficiency, time savings, and productivity that result from the collaborative process. We are able through the use of real-time, online case notes, document storage and search capabilities to present to our general counsel with 30-, 60- and 90-day reports on all critical, significant and open matters to help build strategy. The general counsel has a checklist of information that is automatically generated for each matter using Lawtrac.

Documents no longer come into our company via mail or e-mail and then cut and pasted, organized and distributed by the file handlers. Instead, using Lawtrac, this information is input directly by the law firm attorneys into the specific matter assigned to the outside counsel.

Duplication of work (i.e., dictation, word processing, editing and mailing) is eliminated because everything that happens on a case is directly entered and saved in Lawtrac by the law firm. We no longer need to run to the fax machine, no more pages of emails have to be read, organized, then cut and pasted into matter files by the file handler. Our mail costs, copying costs and fax charges from outside counsel has dropped dramatically; so have billable hours because the firms no longer have to play telephone tag and then bill for phone time - they simply upload their documents directly into Lawtrac and/or add case notes that are immediately accessible to the corporate attorneys assigned to the case. Printing costs and copying costs are dramatically reduced; chasing down information and documents no longer takes any time away from productive tasks and work. "


Systemax Inc., Port Washington, NY

Donna Gehnrich, Legal Department, Systemax Inc., Port Washington, NY

"Clearly the best benefit of Lawtrac's Contract Management Module is having the contract right at your fingertips when the President or CFO asks for it. Another benefit is the reminder notification feature. When we enter a contract into Lawtrac, we also enter the date of termination, or more important, the date we must give notice if we do not wish it to automatically renew. I then receive an email which prompts me to send the applicable notice information along to whoever in our company is the contact person on that contract to confirm whether we want to terminate or let it automatically renew. We use the contract management module for our leases as well.

When we started using the Lawtrac contract management module, we also created a contract summary and approval form which must be completed before the legal department will review any contracts. On this form we require the employee to fill in the parties to the contract, the start and end date, any renewal periods and any other relevant terms as well as requiring the approval signature of the business, finance and legal parties involved. The beauty of this form is that once the contract has been approved and signed and it is ready to be entered onto Lawtrac, all the pertinent info is at our fingertips.

The approval form is downloaded onto Lawtrac along with the executed contract."


Helena Chemical Company, Collierville, TN

Brian L. Johnston, Contract Administrator,

"The main benefit of Lawtrac in our contract management process is speed. Processing more than 1,600 contracts a year—often from the same vendor or supplier for multiple Helena locations--checking the status of an agreement or retrieving an executed copy from the paper files can be tedious and time consuming. Using Lawtrac, we can tell at a glance the status of a contract, where to find the paper file, and can quickly send scanned copies of signed agreements to the requesting party."